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ENGAGEMENT MODELS

Choose a focused starting point. Expand when value is clear.

AI SMITH doesn't sell a fixed one-size-fits-all package. Pricing is determined by scope — the workflow, the knowledge involved, and the level of governance you need — and we work that out with you before you commit.

COMMERCIAL DRIVERS

Pricing reflects what a deployment actually requires:

  • Workflow design

    defining the agent's role, boundaries, and success measure.

  • Agent scope

    how many agents and how coordinated they are.

  • Knowledge preparation

    the work of collecting and approving the SOPs, policies, and templates the agent uses.

  • Access

    the systems and data the agent needs to be connected to.

  • Usage

    the volume of work the agent handles.

  • Governance

    the approval rules, permissions, and oversight your business requires.

  • Support

    the level of ongoing help your team needs.

  • Improvement

    the ongoing refinement of knowledge and workflow as your business changes.

STARTING PATHS

Three Starting Paths

TIER 01

Launch

Best for: one priority workflow or one agent with a clear owner.

Framing: start focused, establish value, and learn.

pricing determined by scope, confirmed during your consultation.

RECOMMENDED FOR SMES

Growth

Best for: several coordinated workflows or agents across a team.

Framing: expand capacity and cross-functional hand-offs.

pricing determined by scope, confirmed during your consultation.

TIER 03

Enterprise

Best for: a multi-department ecosystem with governance, tailored access, and support.

Framing: coordinate AI agents at organisational scale.

pricing determined by scope, confirmed during your consultation.

No fixed arbitrary prices. Minimum scope and final inclusions are confirmed once we audit your baseline workflow.

DETAILED COMPARISON

What Differs Between Paths

FactorLaunchGrowthEnterprise
Agents / workflowsOneSeveral, coordinatedMulti-department
Knowledge preparationOne workflow's approved knowledgeCoordinated knowledge across a teamEnterprise-wide knowledge governance
IntegrationsMinimal, scoped to the one workflowSeveral, scoped to the teamTailored, scoped to the organisation
UsersA small, named groupA teamOrganisation-wide, role-based
ApprovalsSingle ownerTeam-level approval rulesEnterprise governance and permissions
AnalyticsBasic outcome trackingTeam-level measurementOrganisation-wide performance view
SupportStandardStandard, team-scopedTailored
OnboardingSingle-workflow onboardingMulti-workflow onboardingEnterprise onboarding programme

VARIABLE FACTORS

What Changes the Price

  • Complexity of the workflow.
  • Volume of work the agent will handle.
  • How ready your knowledge already is versus how much preparation it needs.
  • Custom connections to systems that aren't already verified.
  • Number of languages required.
  • Risk level and the amount of review required.
  • Service level needed.
  • Overall deployment scope — one workflow versus an organisation-wide ecosystem.

COST STRUCTURE

Cost Categories

  • One-time costs

    setup, workflow design, and initial knowledge preparation.

  • Recurring costs

    subscription and ongoing usage.

  • Optional add-ons

    additional agents, custom integrations, or expanded support, where applicable.

  • Third-party charges

    any fees from a system or service you connect to that AI SMITH does not control.

MEASURED ROI PHILOSOPHY

Measured Against Your Baseline

There is no guaranteed invented ROI number. We help you calculate value against your own baseline: labour hours saved, cycle-time reduction, response-time speed, and accuracy improvements.

COMMERCIAL INTEGRITY

Clear Procurement Terms

Currency, taxes, payment methods, invoicing schedules, renewal terms, and cancellation policies are confirmed during your consultation and documented in clear Customer Services Terms.

QUESTIONS

Frequently Asked Questions

Is there a free trial?

We don't describe a consultation as a free trial. A consultation is a scoping conversation, not a trial of the product itself. Ask us during your consultation what pilot options are currently available.

Can we start with a small pilot before committing further?

Yes — the Launch path is designed for exactly this: one workflow, one agent, one owner, so you can see real value before expanding.

What counts as "custom scope"?

Anything beyond a standard single-workflow setup — additional integrations, multiple languages, expanded governance, or organisation-wide access — is scoped and priced individually.

How does usage affect price?

Higher volume, more complex knowledge, and broader access generally increase scope and therefore price; we walk through your expected volume during the plan recommendation conversation.

Can we add more agents later?

Yes. Most customers start with one agent and add others once the first is proven — pricing is reassessed as scope changes, not locked in at signup for future additions.

Does pricing include integrations?

Verified, already-supported connections may be included depending on your path; custom connections to systems that aren't already verified are scoped and priced separately.

What support is included?

Support level is part of what's scoped by plan; exact inclusions are confirmed during your consultation and set out in your agreement.

How does billing work?

Billing basis, currency, and invoicing terms are confirmed during your commercial conversation and documented in your agreement — we do not publish unconfirmed billing terms here.

Can we upgrade from Launch to Growth or Enterprise?

Yes — the paths are designed as a staged progression, not separate products; you expand once the evidence from your current scope supports it.

One workflow to start

Get a plan recommendation scoped to your business, not a generic package.

A consultation is a conversation about one priority workflow — not a sales pitch for every agent at once.